Question 1

How does ResumePolish improve my resume?

Accepted Answer

ResumePolish improves your existing resume around the target role you choose. It cleans ATS formatting, strengthens supported skills, improves bullets, and makes your strongest proof easier for both parsers and recruiters to spot.

Question 2

Is ResumePolish just an ATS checker?

Accepted Answer

No. ResumePolish uses your target job title or job description to optimize your existing resume, then shows review notes about what changed, what still looks weak, and what may still need attention.

Question 3

What is ATS and why does it matter?

Accepted Answer

ATS stands for Applicant Tracking System. Many employers use it to collect and filter resumes before a recruiter reviews them. If your resume has unclear structure, weak role language, or formatting that parses badly, it may lose visibility early.

Question 4

Can ResumePolish completely fix a weak resume?

Accepted Answer

No. ResumePolish can improve and strengthen the resume you already have, but it cannot create strong experience where none exists. It works best when you already have real experience to present more clearly.

Question 5

Does ResumePolish create fake experience or metrics?

Accepted Answer

No. ResumePolish improves and restructures the resume content you provide. It can make real experience clearer, but it does not invent job history, fake numbers, or unsupported achievements.

Question 6

Will this guarantee interviews or a job?

Accepted Answer

No. ResumePolish does not guarantee interviews or job offers. The goal is to give your resume a better chance of passing ATS filters and being seen by a human recruiter.

Question 7

Do I need to create an account?

Accepted Answer

Not always. ATS Quick Fix supports guest checkout for the lowest-friction experience. ATS Pro and Multi-Role Pack require a free account so you can save credits and resume versions.

Question 8

Which plan should I choose?

Accepted Answer

Choose ATS Quick Fix if you need one optimized resume and export. Choose ATS Pro if you want a full ATS audit, readability checks, change proof, and missing-evidence guidance. Choose Multi-Role Pack if you want to tailor your resume for several different job titles.

Question 9

Why is the preview locked?

Accepted Answer

The preview shows the score lift, ATS readability signal, and a safe preview of the optimized resume before you pay. Unlocking gives you the full resume, PDF export, ATS plain text, and the review details included in your plan.

Question 10

Is my resume data secure?

Accepted Answer

Yes. Your data is encrypted. Guest sessions are cleared in about 24 hours, and account resume history is cleared after 30 days of inactivity. We never sell your resume data or use it for advertising.

Question 11

What file formats are supported?

Accepted Answer

You can paste resume text or upload a PDF or DOCX file. You then choose the target role, optionally add a job description, and ResumePolish prepares an optimized version for review.

Question 12

Can I get a refund?

Accepted Answer

We offer a transparent 7-day refund policy. Refunds are prioritized for technical errors, parser failures, or cases where the service does not meet reasonable expectations based on the resume you provided.

Question 13

Does ResumePolish have an official mobile app?

Accepted Answer

No. ResumePolish.app is a browser-based web application and does not have an official iPhone, iPad, Android, Apple App Store, or Google Play app. Any mobile app with the ResumePolish name is a separate product and is not affiliated with ResumePolish.app.

Question 14

Can I buy more credits if I already have a balance?

Accepted Answer

Our system automatically uses your existing credits first. You can purchase a new pack once your balance reaches zero, ensuring you never double-pay.

Question 15

Are there any recurring monthly fees?

Accepted Answer

No. ResumePolish is strictly pay-as-you-go. Zero subscriptions, zero hidden fees. You only pay for the credits you need.

Question 16

Can I optimize for multiple different roles?

Accepted Answer

Yes. Use your credits to optimize for different job titles or industries. Multi-Role Pack includes 5 full resume optimization credits for people applying to several different role types.

Question 17

What format is the final resume?

Accepted Answer

You can export an ATS-ready PDF, copy the resume text, and view the ATS plain-text version. The plain-text view helps you see whether the core structure, headings, and role evidence remain readable when formatting is stripped away. Paid tiers may also include template options and review details depending on the plan.

Answers before you optimize your resume

Frequently Asked Questions